When must prescribed information be served?
It must be served within 30 days of receiving the deposit.
Compliant with Housing Act 2004 deposit information duties
The statutory prescribed information landlords must serve on tenants when a deposit is protected. Required within 30 days of receiving the deposit. Failure to serve gates possession orders from 1 May 2026.
When a landlord takes a tenancy deposit for an assured tenancy, the deposit must be protected in an authorised scheme and prescribed information must be served within 30 days under section 213 Housing Act 2004 and the 2007 Prescribed Information Order.
Tenancy Deposit Prescribed Information is the statutory information package that must be given to tenants about the protected deposit, the scheme used, and dispute/return process.
Use this document immediately after protecting a tenancy deposit so the tenant receives compliant prescribed information within the 30-day deadline.
Last updated: 29 April 2026
It must be served within 30 days of receiving the deposit.
The document supports DPS, MyDeposits, and TDS in both custodial and insured forms.
No. It is a standalone statutory compliance document for deposit protection information.
Other documents commonly used alongside this one.
Periodic tenancy agreement for England under the Renters’ Rights Act 2025, for new tenancies from 1 May 2026.
Form 4A-equivalent Section 13 statutory notice for assured periodic tenancies.
Schedule accompanying Form 3A for Section 8 Ground 8 (mandatory) and Ground 10 (discretionary) rent arrears notices.
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Records the protected amount, receipt date, payer identity, and property address.
Identifies the authorised scheme, scheme type, and core contact information.
Explains what the deposit may be used for and how return requests are handled.
Summarises ADR and court options if there is disagreement over deductions.
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